Important Terms and Conditions
Welcome to Code Media (hereafter referred to as “Company,” “we,” or “us”). These Terms and Conditions (the “Terms”) govern your use of our subscription-based services and any related applications, websites, or platforms (the “Services”), which may include a white-labeled version of the Go High Level platform (“GloConnect” or “Platform”).
By signing up for, accessing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to all of the Terms, do not use the Services.
1. Definitions
1.1 “Subscription” refers to the recurring monthly or annual plan you purchase from us to access the Services.
1.2 “Usage Charges” refers to fees associated with usage-based services, such as phone minutes, SMS messaging, or email credits.
1.3 “User” or “You” means any individual or entity who purchases or uses the Services.
2. Eligibility and Account Registration
2.1 Eligibility
You must be at least 18 years of age and capable of entering into a legally binding agreement to use the Services. By creating an account, you represent that you meet these requirements.
2.2 Account Information
You agree to provide accurate, current, and complete information when creating your account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3. Scope of Services
3.1 Subscription Plans
We offer monthly or annual subscription plans that grant you access to the Platform and related marketing, CRM, and website-building tools. Depending on the plan you select, additional features or support services may be included.
3.2 Done-for-You vs. DIY
Done-for-You: We will build and launch your website or marketing funnels on your behalf, based on information you provide.
DIY: If applicable (e.g., in a Basic tier), you will have access to templates and tools for self-directed website creation.
3.3 Domain Registration
You are responsible for purchasing and maintaining your own domain name. We will assist in pointing your domain to our servers if requested, but ownership and renewal of the domain remain solely your responsibility.
3.4 Third-Party Services
The Services may incorporate or integrate with third-party applications, payment processors, or APIs. Your use of such third-party services is subject to their respective terms and conditions.
4. Subscription Fees and Payment Terms
4.1 Subscription Fees
Monthly Plan: You will be charged the stated monthly fee (“Subscription Fee”) on a recurring basis.
Annual Plan: You may opt to pay annually in advance. In exchange, you may receive a discount (e.g., 2 months free).
4.2 Usage Charges
Certain features (e.g., phone, SMS, email credits) may incur additional usage-based fees (“Usage Charges”), which will be billed separately or in addition to your Subscription Fee.
4.3 Payment Method
You must provide a valid payment method (credit card or other approved method) and keep this information current. By providing payment details, you authorize us to charge the Subscription Fee and any Usage Charges to your designated payment method.
4.4 Late Payments
If payment cannot be processed or is declined, your access to the Services may be suspended or terminated at our sole discretion. You agree to promptly update your payment method information to ensure timely payment.
4.5 Refunds
Except as otherwise required by law, all payments are non-refundable, including any pre-paid annual fees. If you cancel your Subscription before the end of your billing cycle, you will not receive a prorated refund.
5. Cancellation and Termination
5.1 Cancellation by You
You may cancel your monthly subscription at any time through your account settings or by contacting us. No refunds will be issued for any unused portion of a billing period.
5.2 Effect of Cancellation
Monthly Subscription: Your access to the Services will be terminated at the end of the current billing cycle unless otherwise stated.
Annual Subscription: If you cancel during your annual term, you will not receive a refund, and your access will end at the close of the paid term.
5.3 Website Deactivation
Upon cancellation or termination, any website or funnel hosted on our servers will be taken offline. As the platform is integrated with our hosting, it cannot be transferred to another hosting provider.
5.4 Termination by Us
We reserve the right to suspend or terminate your access to the Services if you violate these Terms, fail to pay Subscription Fees or Usage Charges, or if we suspect fraudulent or unlawful activity.
6. Your Responsibilities
6.1 Compliance
You agree to use the Services in compliance with all applicable laws, regulations, and industry standards, including but not limited to anti-spam regulations (CAN-SPAM, GDPR, etc.) and telemarketing laws.
6.2 Content
You are responsible for the text, images, and any other content you provide or publish using the Services. You represent and warrant that you own or have the right to use all such content and that it does not infringe any third-party rights.
6.3 Prohibited Activities
You agree not to engage in any of the following:
- Reselling the Services without our express written permission.
- Using the Services to distribute unsolicited or unauthorized advertising, spam, or other forms of solicitation.
- Uploading or distributing viruses or any other malicious code.
7. Intellectual Property
7.1 Company IP
All intellectual property rights in and to the Services, including but not limited to software code, design elements, trademarks, and content (except for your own content), are owned or licensed by the Company. Nothing in these Terms grants you any right or license to use any of our trademarks or other intellectual property except as expressly stated.
7.2 User IP
You retain ownership of the content you provide via the Platform. By using the Services, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and reproduce your content for the sole purpose of providing and improving the Services.
8. Disclaimer of Warranties
THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SERVICES. IN NO EVENT WILL THE COMPANY’S TOTAL LIABILITY EXCEED THE AMOUNT PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
10. Indemnification
You agree to indemnify, defend, and hold harmless the Company and its affiliates from and against any and all claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees and costs) arising out of or in any way connected with:
- Your use of the Services.
- Your violation of these Terms.
- Any allegation that your content infringes on a third party’s intellectual property or other rights.
11. Modifications to the Services or Terms
We reserve the right to modify or discontinue any aspect of the Services at any time, with or without notice. We also reserve the right to modify these Terms from time to time. Any changes will be posted on our website or communicated via email. Your continued use of the Services after such modifications have been posted constitutes your acceptance of the revised Terms.
12. Privacy Policy
Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and disclose personal information. By using the Services, you consent to the processing of your data in accordance with our Privacy Policy.
13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of [Your State/Province/Country], without regard to its conflict of laws principles. Any disputes arising out of or relating to these Terms or the Services shall be resolved exclusively in the state or federal courts located in [Your Jurisdiction], and you consent to the jurisdiction of such courts.
14. Severability and Waiver
If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.
15. Entire Agreement
These Terms, along with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and the Company regarding your use of the Services. They supersede any prior or contemporaneous agreements, communications, or understandings, whether written or oral, relating to the subject matter herein.
16. Contact Us
If you have any questions about these Terms, please contact us at:
Code Media
info@codemedia.ca
By purchasing a subscription or otherwise using our Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.